Payment Terms

Payment Terms

At Picturale, we accept PayPal and major credit cards (Visa and Mastercard) for all orders. These trusted payment methods ensure your transactions are secure, fast, and hassle-free.

Mastercard PayPal Visa

How to Make a Payment:

  • During checkout, select either PayPal or credit card as your preferred payment method.

  • If paying by PayPal, you can log in with your account credentials to complete the transaction securely.

  • If paying by credit card, simply enter your card details through the secure payment gateway.

  • Once your payment is confirmed, you will receive an order confirmation email, and we will begin processing your order immediately.

Payment Security:

Our payment system uses industry-standard encryption and security protocols to protect your financial information. We do not collect or store your credit card or PayPal details, ensuring your privacy and data security. If you encounter any payment issues, please contact PayPal or your credit card provider directly.

Refund Policy:

Since Picturale creates customized products, we are unable to offer standard refunds once an order has been placed. Exceptions apply only if the item arrives damaged or if there is an error on our part. In such cases, please contact us within 48 hours of delivery and include photos of the issue or a clear description so we can resolve it promptly.

Invoice Issuance:

After completing your purchase, you will receive a confirmation email with the order details. If you require a formal invoice, please email us at [email protected], and we will send it to you digitally within a few days.

Order Modification:

To modify or cancel an order after payment, please contact us as soon as possible. We will do our best to accommodate your request. However, once your order has been processed, changes or cancellations cannot be guaranteed.

Privacy and Protection:

All personal and financial information submitted during the payment process is handled in accordance with our Privacy Policy. Your data will only be used to fulfill your order and communicate with you about your purchase.